Return & Refund Policy for KinsoFashion
At KinsoFashion, customer satisfaction is our top priority.
If you are not completely satisfied with your purchase, our Return and Refund Policy ensure a smooth and hassle-free process.
1. Return Eligibility & Conditions:
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Products must be inspected in the presence of the delivery agent upon arrival.
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Items must be unworn, unwashed, unused, and in their original condition with all tags and packaging intact.
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Exchanges for size or color are permitted within 3 days of delivery,
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provided the item is in stock (additional delivery charges apply).
2. Non-Returnable Items:
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Innerwear, undergarments, or clearance/sale items cannot be returned
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Or exchanged due to hygiene and health standards.
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Products damaged due to misuse, improper washing,
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Or normal wear and tear are not eligible for return.
3. Refund Process:
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Refunds are applicable only if you receive a damaged, defective,
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Or incorrect product and a replacement is unavailable.
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Once the returned item is received and verified by our quality control team, your refund will be processed.
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Approved refunds will be credited via your original payment method (bKash, Nagad, Card, or Bank Transfer) within 7-10 working days.
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Delivery charges are non-refundable.